The Kookaburra blog
Running a healthier clinic
Practical, no-fluff writing on clinic metrics, rebooking, capacity and growth — for Australian allied-health owners. By a practising Brisbane podiatrist.
"The 1 July 2026 Squeeze: Wages Up 4.75%, NDIS Therapy Rates Frozen — Why Capacity Is Now Your Only Lever"
From 1 July 2026 award wages rise 4.75% while NDIS therapy rates stay frozen at $193.99. Here's the margin maths — and the one metric that protects you.
26 Jun 2026 weekly KPI dashboard for allied health clinicsThe Five-Minute Weekly Dashboard Every Clinic Owner Should Watch
Five numbers, reviewed every week, that tell you more about your clinic's health than a monthly P&L. A simple dashboard for busy clinic owners.
25 Jun 2026 reduce patient no-shows allied healthHow to Reduce Patient No-Shows in Your Allied Health Clinic (Without Becoming the Bad Guy)
A practical guide for Australian allied health clinics to cut patient no-shows — reminders, policies and data — without alienating the people you treat.
25 Jun 2026 patient rebooking rate allied healthThe Rebooking Gap: Why Your Best Growth Lever Is the Patients You Already Have
Most allied health clinics chase new patients while quietly losing the ones they have. Here's how to measure and lift your rebooking rate.
25 Jun 2026 practitioner capacity utilisationThe 80% Ceiling: How to Think About Practitioner Capacity Utilisation in Your Clinic
How allied health clinic owners should read practitioner capacity utilisation — why the 70-80% zone matters, and when a full diary is a warning sign.
25 Jun 2026 rebooking rate allied healthRebooking Rate: The Earliest Honest Signal of Whether Your Clinic Is Growing
Rebooking rate is the clearest early sign of allied-health clinic growth. Learn what it measures, what good looks like in Australia, and how to act on it.
25 Jun 2026